Refund Policy
We accept product returns within 30 days of purchase, and extend our Returns and Exchanges window until Jan 30th for Holiday purchases placed in November and December.
Refunds and Exchanges are processed after we have received the returned items. Customers are responsible for return shipping costs, and one-way postage fees for product exchanges.

Please note that exchanges and returns must be sent via the US Postal Service and marked "Canadian Goods Returning to Seller (9813)". Do not ship with any private courier (FedEx, UPS, DHL, etc.) as these parcels will be refused.

*We can only accept returns of Wool Bedding products if the item is unused and still in its original packaging.

Sheepskin is a natural product. Slight irregularities and variations may occur in colour and texture. These traits are characteristic of natural sheepskin products and we believe they add to the authenticity and character of our products.

Product Guarantee
We guarantee workmanship, materials, and product satisfaction for 6 months, assuming normal and intended use. Products may be returned for replacement or credit within 6 months of purchase if they are found to be defective in any way.