Shipping
FREE SHIPPING Over $125
Free standard shipping (4-9 days) on orders over $125.
*Same-Day shipping on orders processed before 2:00pm EST, Mon - Fri
Valid to all 50 States, territories excluded.
No cash value & no adjustment on previous orders.
Does not apply to refunds or exchanges.
We ship with the United States Postal Service.
*Same-Day shipping on orders processed before 2:00pm EST, Mon - Fri
Valid to all 50 States, territories excluded.
No cash value & no adjustment on previous orders.
Does not apply to refunds or exchanges.
We ship with the United States Postal Service.
RETURNS & EXCHANGES
Items may be returned for a 100% Refund or Exchange within 30 days of original purchase.Customers are responsible for one way postage fees on product exchanges.
Returned items which qualified for Free Shipping will be refunded less our outbound shipping costs.
*No refunds or exchanges on any tailor-made car seat covers or used bedding products.
PRODUCT GUARANTEE
We guarantee workmanship, materials, and product satisfaction for 6 months, assuming normal and intended use.Products may be returned for replacement or credit if they are found to be defective in any way.
Shipping Info & Details:
For a limited time, if the items in your Cart total over $125, then your order qualifies for Free Shipping to anywhere in the United States (territories excluded). International Orders; please email us for a shipping quote. For added security we include a tracking number with your shipping confirmation email. We reserve the right to decline Express shipping options to certain remote and rural regions.
*We attempt Same Day shipping on all orders processed before 2:00pm EST. If your parcel isn't shipped 'Same Day', then it will be shipped on the following business day.
"Free Shipping" applies to original outbound shipping costs only. Customers are responsible for all return/exchange shipping costs. Please read our Returns Policy for complete details.
*Please note that we are a Canadian based company & shipments are usually dispatched from our warehouse in Vancouver, BC.
What does buying from a Canadian company mean for you?
1. Tax-free purchases - orders shipped from Canada to the USA are excluded from Sales or VAT Taxes.
2. Orders valued over $800 USD may be asked to pay USA Customs import duties or brokerage fees before the release of your order. Please check with your local USPS courier for updates on limits and rates. Customers are responsible for any additional importation duties, taxes, and brokerage fees accrued.
3. Shipping times may be delayed by up to 4 business days: This security screening process is enforced by USA Customs Authorities and may or may not affect your shipment. These unexpected Customs delays do not warrant any refunds or reduced shipping fees.
We ship via the United States Postal Service. The USPS and CanadaPost work in conjunction to save everyone from the costs of brokerage fees incurred with private courier companies. Shipping times to the USA are most commonly 3-9 business days.
We reserve the right to decline Express shipping options to certain remote and rural regions.